Monday, July 8, 2013

Hearing My Customers

Hearing My Customers
Monday,  July 8, 2013

Today I had not planned to go to the office, but there was a mix up about when our grandson could be there.  After Ron left for the office, I found out that our grandson could go to the office today but not tomorrow.  So I got ready to go and found a friend who could come to get me and take me since I am not driving.  While I waited for her to arrive, the Black-bellied Whistling Ducks arrived for brunch.  Aren't the babies growing quickly? 
I got to the office about 10:30.  Before long, Ron headed out on a long list of jobs leaving us there to take care of the customers.  We did it!!!  I could hear the customers and did not have to turn to our grandson even once to tell me what the customers needed.  He did help me some with the machines since I am not to use the arm with the broken elbow, and it is hard to secure the key blanks in the machine with only one hand.  One of the other locksmiths in town came in to have Ron do something for one of his jobs and he and I had a chat.  We talked.  We had a conversation.  I understood his questions and comments!  Cool!!  Amazing!!  Wonderful!!  What a blessing!!

Most of our customers are male and their lower voices are easier for me to understand.  I think I did have 3 female customers and I did alright with them, also.  Phone calls still go to Ron's cell phone so I was not dealing with them.  The feeling of being again able to take care of our customers was great!  I know it will gradually take a load off Ron's shoulders.  One of my jobs was to keep our grandson working.  He loves to spend time with us, but I need him to do some work.  He could tell I was feeling better when I kept him productive all day.  (He wasn't really sad.  He posed for me.)

Besides waiting on customers, I got a lot of my office work done.  There was a huge stack of mail from the days we were closed last week.  I made up a deposit, balanced the checkbook, finished the reports for the accountant, paid some bills, and did some filing.  I also did a little cleaning and a few other chores.  It was a productive day at the office and a rewarding one as I again felt useful there. 

After we closed the office Ron and headed to Harlingen where he had a job.  I wandered around Wal-Mart while he took care of the job and by the time he finished, I had a few items in my basket.  We made a quick trip to Hobby Lobby and I felt like maybe I had been out of commission longer than I thought as I saw Christmas decorations being unpacked and put on display.  It is early July!!  What in the world are they doing?

From there we went to Olive Garden for a nice supper.  We had a gift card to apply to the meal so we had a cheap date, but a lovely evening.  It was overcast all day and there were scattered showers around the valley so it was cool for a July evening.  At Olive Garden, it was nice to be able to tell the excellent waitress what I wanted.  For years I have depended on Ron to take care of that.  He still can order for me, but I could tell her I needed more tea and know that if she asked a question, I wouldn't have to turn to Ron to find out what she said. 

If you felt as good about your day today as I did about mine, you must have had a great day!  I hope so!


  1. Praise God you are getting back to normal! I can see the stress going out the window. So happy for you.

  2. Yes, the stress is letting up. I can see that in Ron. He is beginning to relax a little. Thanks.

  3. I agree with you. Being able to take care and attend the needs of your customer is really a great feeling. It keeps you motivated and productive all day. And I’m glad Ron is also doing his part to take care of your customers. At the very least, the work won’t be quite difficult for you. Cheers!

    Tom Coshow @ TeleDirect

  4. I agree with you. Being able to take care and attend to the needs of your customers can give you a sense of accomplishment. It can help you stay motivated and productive all day. And I’m glad Ron is also doing his part to address your customers' needs. At the very least, the work won’t be too overwhelming for you. Cheers!

    Clinton Brewer @ Firecrest Digital

  5. Happy customers equal a happy company. And a happy you. It's nice to wrap up the day with a feeling of accomplishment, especially when things are hectic in your daily life. I think all that productivity is energizing and motivating. I wish every day at the office could be that good!